Pet Resource Center

Getting help for your pet

Regardless of your dog or cat's behavior, we offer several free options to help!

Our team of behavior specialists provides enrichment, daily training, and when necessary, additional behavior support to pets in our shelters so that they become the best possible candidates for adoption.

Other resources

Schedule a Behavior Help Line appointment:
helpline for a dog helpline for a cat Other Resource links Have General Questions?
See our FAQ

Definition:

Rather than teach the dog to "not" do something, we will ask him to do something he knows how to do that is incompatible with jumping up on you or someone else. You may use "sit" or "touch" or some other behavior as your alternate incompatible behavior. Your dog...

Read More

Definition:

"Relax, be calm."

Practical uses:

"Settle" should be more relaxed than a "Down-stay" or "Sit-stay"; the dog need not maintain a specific position. You can use it in the waiting room at the veterinarian, or when you are out on a walk and stop to chat with a neighbor....

Read More

Definition:

"Sit where you are."

Practical uses:

Have your dog sit before you set down his food dish, put on his leash, let him out the door, pet him, etc. This concept is called "say please" and can help to prevent many common problems such as door-darting, jumping up on...

Read More

Definition:

"Stay where you are until I return and release you."

Practical uses:

Stays are useful when you need your dog to be still while you do something else. They can also help to teach your dog self-control and independence.

How to teach:

Start in a quiet place with few...

Read More

Definition:

"Watch me, look at my face, and focus on me."

Practical uses:

"Watch Me" is a useful behavior when you want to get your dog's focus on you instead of something like another dog, a squirrel, or other temptations.

How to teach:

Do something to get your dog's attention–move...

Read More

Barking is the result of either anxiety or your dog being pre-genetically deposed to barking, like hounds. If you own a breed that is known to bark, then work on teaching your dog the "quiet" command (see below), provide plenty of outlets, and provide toys to keep them busy. Anxiety-related...

Read More

Are you unsure whether to have your pet sterilized? Here is some information you should know:

Spaying and neutering helps a pet live a longer, healthier life. It's true! Studies have shown that spayed or neutered pets are less likely to develop reproductive-related health problems. In fact, the earlier in...

Read More

Escaping is a serious problem for both you and your dog, as it can have tragic consequences. If your dog is running loose, he is in danger of being hit by a car, being injured in a fight with another dog, or being hurt in a number of other ways....

Read More

An educated dog is a healthier, happier dog. By training your dog, you will not only strengthen the bond between you and your dog, but build their confidence and reduce any anxiety your dog may be feeling.

An Educated Dog:

  • Allows you to handle every part of his body;...

    Read More

When cats feel threatened, they usually respond in three ways to the object, person, or situation they perceive as a threat: fight, flee, or freeze. Some cats become so frightened they lose control of their bladder or bowels and eliminate right where they are. Each cat has his/her preferred way...

Read More

Dogs can be afraid of a lot of different things. A frightened dog might also do a lot of different things when it's afraid. Scared dogs might freeze, or try to run away, to calm down the scary thing, or to scare away the scary thing. Scared dogs might do...

Read More

Is your cat more independent than you would like? Is your cat affectionate but only pays attention to you when he decides? A common misperception about cats is that they aren't affectionate, or only give affection on their terms. Another misperception is that you can't train a cat–but you can!...

Read More

A training tether is a temporary management tool that can be used to prevent behavior problems or assist in resolving an existing problem. The idea is to tether your dog in the places where your family spends time, such as the kitchen, the TV room, or the bedroom, so he...

Read More

Aggression means intent to do harm. The word aggression however can refer to a range of behaviors from barking and growling, snarling and snapping, to biting and attacking. Threats of aggression are one way dogs have of communicating and are often displayed as a means of avoiding outright aggression. However,...

Read More

Cat owners sometimes have difficulty understanding why their cats, who seem to be friendly and content one minute, may suddenly bite and scratch them the next. Aggressive behaviors are part of the normal behavioral patterns of almost any animal species. Cat bites are seldom reported, but may occur more frequently...

Read More